West Grove Consulting partners with insurers, mobility providers, FTSE 250 companies, and PE-backed ventures to accelerate growth, strengthen commercial models, and deliver measurable results.
I am Luke LeSauteur — a strategic consultant with over two decades of experience delivering measurable growth and operational improvement across the motor claims, mobility, insurance, and SaaS sectors.
I work with global organisations, FTSE 250 companies, SMEs, and PE-backed ventures — helping them accelerate growth, strengthen commercial models, and achieve results that endure. I have led business units worth over £350 million and built trusted relationships with senior executives across the UK insurance and accident management ecosystem.
West Grove Consulting specialises in strategic sales leadership, motor claims and credit hire, SaaS go-to-market strategy, commercial model design, and board-level advisory — delivering insight that bridges operational depth with strategic ambition.
"To be the leading strategic partner of choice for insurers, mobility providers and investor-backed ventures — driving transformation, sustainable growth, and innovation across the claims and mobility ecosystem."
"To empower motor claims, mobility, insurance, and SaaS businesses to accelerate growth, optimise operations, and deliver measurable commercial results through strategic leadership, data-driven insight, and trusted partnerships."
Four areas of deep expertise — each delivering measurable commercial impact from day one.
We help businesses unlock revenue growth and market traction through decisive sales leadership and high-impact go-to-market strategies. From shaping proposition to closing enterprise accounts, we drive commercial momentum at pace.
We re-engineer pricing, margins, and operating processes to maximise profitability and build scalable, sustainable commercial models. Grounded in data and sector experience, our work delivers results you can measure from day one.
We deliver smarter claims and mobility solutions — driving efficiency, elevating customer experience, and generating measurable operational impact. We bridge the gap between traditional models and next-generation claims technology.
We guide investors and boards with data-driven insight, commercial due diligence, and fractional leadership to accelerate value creation. For PE-backed ventures, we provide the senior expertise needed to unlock full commercial potential.
Perspectives on motor claims, commercial strategy, and the future of mobility — drawn from two decades at the sharp end of the sector.
The conversation around credit hire costs too often focuses on the symptom rather than the cause. Insurers who invest in robust supplier governance frameworks — clear SLAs, regular benchmarking, and proactive MI — consistently outperform peers on both cost and customer satisfaction.
View on LinkedInPrivate equity timelines are unforgiving. When you need senior commercial expertise quickly and without the overhead of a permanent hire, fractional leadership delivers. The model works when the brief is clear and the mandate is real.
View on LinkedInInsurance buyers are not looking for the most sophisticated platform — they are looking for the most credible path to a measurable outcome. The SaaS businesses that win in this sector translate product capability into operational and commercial impact.
View on LinkedInWhether you are looking to accelerate growth, optimise commercial performance, or explore a fractional or advisory engagement, I would welcome the conversation.
Bespoke packages designed to fit your business needs, scale, and timeline — ensuring you get the right expertise precisely when you need it.